Summary:
If you have run out of tokens for Perplexity or Claude or any other AI system that utilises "Tokens" or "Credits", you can review the below Q and A's for assistance.
  
Questions & Answers:
  
Q1: How can I get more tokens?
A: You can request more tokens by filling out the "Token Application Form", linked here: https://forms.office.com/r/ynRZt8GRF2
  
Q2: How long will it take to get more tokens? 
A: Currently, Anne Sim is reviewing the requests for these tokens at the start of each business day. 
  
Q3: Why did I run out of tokens? 
A: Many AI systems these days run on "Tokens", each input to the AI and output cost "Tokens", the more you utilise the AI, the more tokens you will use. The more complex your prompt, the greater amount of tokens used. Additionally, each license typically comes with a "monthly limit", which will cap your usage for any outputs that cost Tokens.
  
Contact / Support:
You can contact the IT helpdesk for support, but they do not currently have access to provide more tokens, but will pursue the topic for you.