Summary:

This article will assist you in clearing the cache of your internet browser. This can assist with many common issues when accessing a site that has been updated.
  
Audience:

- End Users
  
Prerequisites:
- Access requirements
None

- Required tools or permissions  
  An internet connection

Note: The images below show instructions for Google Chrome but they are applicable to Edge.

Steps:
1. Open your internet browser that you use (e.g: Google Chrome, Microsoft Edge, Comet) 
2. Click the 3 Dots in the top right corner



3. Hover over History and then click "History" (In edge you can click on the "Trash Can" icon to go straight to delete step)





4. Click on "Delete browsing data"

5. Click "Advanced"



6. Tick all fields except for "Passwords and other sign-in data"




7. Click "Time Range"


8. Click "All Time"



9. Click "Delete Data"



10. Close your browser and then re open it and navigate to the affected site again:



Expected Outcome:

Any site that you were experiencing issues on should now be working correctly again.